It’s pitch dark, pouring rain and your car gives up, leaving you stranded in the middle of nowhere. Who are you going to call? All vehicles, even the newest ones, are prone to typical roadside headaches like dead batteries, flat tires and misplaced keys.

Road Rescue is an emergency support service offered to road users (individual or organization) in the event that your car is involved in a road accident or breaks down. Road Rescue service can be offered as a one off service to needy customers or through annual renewable membership upon payment of an agreed fee.

Our road rescue packages are customized to offer unrivalled value to our customers in the market. Our infrastructure has the capability to deliver an adequate response to challenges experienced by road users and in the event of an emergency.

At a glance our road rescue members stand to enjoy the following benefits under different membership categories:

24 Hour Road Side Assistance

 (i)Car Breakdown down Assistance

  • Battery jump-start
  • Flat tyre change
  • Locked keys retrieval
  • Fuel delivery (member to meet the cost of fuel)
  • Mechanical and electrical first aid support

(ii) Post-Accident Assistance

  • Reporting and facilitation of Police to the scene if need be.
  • Deploy a response vehicle on standby to offer security if the situation is wanting
  • Contact insurance company for insurance claim processing
  • Towing and recovery if vehicle cannot move
  • Police abstract follow-up
  • Ambulance for principle member at the scene in case of injury (If covered)

(iii) Towing and Recovery

  • Towing and recovery with use of specialized lift trucks where the vehicle cannot move.

NB: Subject to the agreed radius coverage

24 Hour Road Side Assistance Plus Medical Evacuation  

  • Car Breakdown down Assistance
  • Battery jump-start
  • Flat tyre change
  • Locked keys retrieval
  • Fuel delivery (member to meet the cost of fuel)
  • Mechanical and electrical first aid support

 Why choose Nine One One Group Road Rescue:

  • In-house capability and country wide facilitation through our reliable network of Agents and Third parties.
  • We are an established security company that concentrates all efforts on just one thing – affording our clients “Peace of Mind”.
  • We are in partnership with Rescue.com for medical emergency evacuation, to make sure that our clients get quick assistance whenever there is a medical emergency.
  • Our staff are carefully chosen, rigorously trained and motivated to give their best to our clients.
  • We choose our technology partners carefully hence ensuring we only offer leading edge technology to secure and monitor our client’s assets.
  • Our clients benefit from continual and detailed risk assessments aimed at ensuring their property, staff and assets are always safe and secure.
  • 24 Hour communication and support service to our customers.
  • Geographical presence in Nairobi, Mombasa, Kisumu, Nakuru, Thika, Watamu, Eldoret and Uganda.